9.1 Free baggage allowance
You may carry some Baggage, free of charge, subject to the conditions and limitations in
Our Regulations, which are available upon request from us or our Authorised Agents.
9.2 Excess baggage
You will be required to pay a charge for Carriage of Baggage in excess of the free Baggage allowance. These rates are available from us or our Authorised Agents upon request.
9.3 Items unacceptable as baggage
9.3.1 You must not include in your Baggage:
(a) items which are likely to endanger the aircraft or persons or property on board the aircraft, such as those specified in the International Civil Aviation Organisation (ICAO) Technical Instructions for the Safe Transport of Dangerous Goods by Air, in the International Air Transport Association (IATA) Dangerous Goods Regulations, in the Commission Regulation (EC) No 68/2004 of 15 January 2004 amending Commission Regulation (EC) No 622/2003 laying down measures for the implementation of the common basic standards on aviation security,]and in Our Regulations (further information is available from us on request);
(b) items of which the Carriage is prohibited by any Laws of any state to be flown from, over or to;
(c) animals, except as provided for in Article 8.9;
(d) items which are reasonably considered by us to be unsuitable for Carriage because they are dangerous or unsafe, or by reason of their weight, size, shape, content or character, or which are fragile or perishable having regard to, among other things, the type of aircraft being used. Information about unacceptable items is available on request.
9.3.2 Firearms and ammunition other than for hunting and sporting purposes are prohibited from Carriage as Baggage. Firearms and ammunition for hunting
and sporting purposes may be accepted as Checked Baggage. Firearms must be unloaded with the safety catch on and suitably packed. Carriage of ammunition is subject to ICAO, IATA and EC regulations as specified in Article 9.3.1 (a).
9.3.3 Weapons such as antique firearms, swords, knives and similar items may be accepted as Checked Baggage, at our own discretion, but will not be permitted in the cabin of the aircraft.
9.3.4 You must not include in Checked Baggage money, keys, prescribed medicines, jewellery, passports and other identification documents or samples, precious metals, fragile or perishable items, computers, cellular telephones, cameras, personal electronic devices, negotiable papers, securities, business documents, or other important or valuable items.
9.3.5 If, despite being prohibited, any items referred to in Article 9.3.1–9.3.4 are included in your Baggage, we shall not be responsible for any loss, delay or damage to such items.
9.4 Right to refuse carriage
9.4.1 Subject to Article 9.3.1 (c), 9.3.2 and 9.3.3, we will refuse to carry as Baggage the items described in Article 9.3.
9.4.2 We may refuse to carry as Baggage any item reasonably considered by us to be unsuitable for Carriage due to safety or operational reasons, or the comfort of other Passengers. Information about unacceptable items is available on request.
9.4.3 We may refuse to accept Baggage for Carriage unless it is in our reasonable opinion properly and securely packed in suitable containers.
9.4.4 Unless advance arrangements for Carriage of Baggage exceeding the
applicable free allowance have been made with us, we may carry such Baggage on later flights without any compensation to you for such delay.
9.5 Right of search
9.5.1 For reasons of safety and security we may request that you permit a search and scan of you and a search, scan or x-ray of your Baggage. We will normally search, scan or x-ray your Baggage in your presence. However, if you are not available, your Baggage may be searched in your absence.
9.5.2 If you are unwilling to comply with any requests on search, scan or x-ray, we may refuse to carry you and your Baggage.
9.5.3 In the event a search or scan causes Damage to you, or a search, x-ray or scan causes Damage to your Baggage, we shall not be liable for such Damage unless due to our fault or negligence.
9.6 Checked baggage
9.6.1 Upon delivery to us of your Baggage for check-in, we will take custody of and issue a Baggage Identification Tag for each piece of your Checked Baggage.
9.6.2 Checked Baggage must have your name and address, or other personal identification, affixed to it.
9.6.3 Checked Baggage, not exceeding the free Baggage allowance, will whenever possible be carried on the same aircraft as you, unless we decide for safety, security or operational reasons to carry it on an alternative flight. If your Checked Baggage is carried on a subsequent flight we will deliver it to you as agreed, unless any Laws require you to be present for customs clearance or for any other reason. If your Checked Baggage is delayed due to such separate Carriage, the provisions of Article 15.4 will apply.
9.7 Unchecked baggage
9.7.1 We have specified maximum dimensions and weight for Unchecked Baggage.
Further, Unchecked Baggage must fit under the seat in front of you or in an enclosed storage compartment in the cabin of the aircraft. If your Unchecked Baggage cannot be stored in this manner, or is of excessive weight, or is considered unsafe for any reason, it must be carried as Checked Baggage.
Upon request Our Regulations on Unchecked Baggage are available from us or our Authorised Agents. Please note that the conditions regarding Unchecked Baggage may vary between different air carriers.
9.7.2 Objects not suitable for Carriage in the cargo compartment (such as delicate musical instruments), and which do not meet the requirements in Article 9.7.1 above, will only be accepted for Carriage in the cabin compartment if you have given us notice in advance and permission has been granted by us. You may
have to pay a separate charge for this service.
9.8 Collection and delivery of Checked baggage
9.8.1 Subject to Article 9.6.3, you are required to collect your Checked Baggage as soon as it is made available at your destination or Stopover. Should you not collect it within a reasonable time, we may charge you a storage fee. Should your Checked Baggage not be claimed within three (3) months from the time it is made available, we may dispose of it without any liability to you.
9.8.2 Subject to Article 9.8.3, only the bearer of the Baggage Check and the Baggage
Identification Tag, is entitled to delivery of the Checked Baggage.
9.8.3 If a person claiming Checked Baggage is unable to produce the Baggage Check and identify the Baggage by means of a Baggage Identification Tag, we will deliver the Baggage to such person only on condition that he or she establishes to our satisfaction his or her right to the Baggage.
9.9.1 If we agree to carry your animals they will be carried subject to the following conditions:
9.9.2 You must ensure that animals such as dogs, cats, household birds and other pets, are properly crated and accompanied by valid health and vaccination certificates, entry permits, and other documents required by countries of entry or transit. If not, the animal will not be accepted for Carriage.
9.9.3 If accepted as Baggage, the animal, together with its container and food, shall not be included in your free Baggage allowance but shall constitute excess Baggage, for which you will be obliged to pay the applicable rate.
9.9.4 Guide dogs together with containers and food accompanying Passengers with disabilities will be carried free of charge in addition to the normal free Baggage allowance subject to Our Regulations, which are available on request.
9.9.5 Where Carriage is not subject to the liability rules of the Regulation, we are not responsible for injury to or loss, sickness or death of an animal, which we have agreed to carry, unless we have been negligent.
9.9.6 We will have no liability in respect of any animal not having all the necessary exit, entry, health and other documents with respect to the animal’s entry into or passage through any country, state or territory and the person carrying the animal must reimburse us for any fines, costs, losses or liabilities reasonably imposed or incurred by us as a result thereof.
9.9.7 Our conditions on Carriage of animals are specified in Our Regulations, which are available on request.