Right now, many customers want to get in touch with us. We therefore ask you to first look for your answer here:
Questions and answers

Chat with BRA

Chat with us

Summer opening hours
Monday-Friday 09:00-16:00
closed for lunch: 12:00-13:00
Saturdays closed
Sundays closed

Phone

0046 771 440010

Summer opening hours
Monday-Friday 10:00-15:00
closed for lunch: 12:00-13:00
Saturdays closed
Sundays closed

Forms

We always respond  within 24 hours, 7 days per week.
You can contact us regardless of whether it is about your flight or if you are wondering about completely different things that concern us as an airline. Our professional customer service will respond to you as soon as possible but no later than within 24 hours. You can find the form on the right hand side of this text! Thank you for contacting us at BRA. We will do everything we can to answer you as quickly as we can

Address

Kundcenter
BRA Sverige AB
Box 15040
200 31 Malmö

To send a digital document to us, please attach the document in a selected form.

Service fees

Here on our website, you book free of charge. When booking through our customer center, a service fee of SEK 200 will be charged. Please note that no refund of service fee is made upon cancellation (exception if canceled within 24 hours of booking).

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