Service fees
Booking via | Cost |
Braathens Regional Airlines Customer Center | SEK 200 |
Re-booking via | Cost |
Braathens Regional Airlines Customer Center | SEK 350* |
*Only charged if you booked through a travel agency/network travel agency
Booking via | Cost |
Braathens Regional Airlines Customer Center | SEK 200 |
Re-booking via | Cost |
Braathens Regional Airlines Customer Center | SEK 350* |
*Only charged if you booked through a travel agency/network travel agency
To receive a refund for tickets that are not refundable according to the ticket regulation, you need to have ordered a cancellation insurance. The cancellation insurance costs 149 SEK per passenger, and is free of charge for children under the age of 2 years. The cancellation insurance should be purchased at the time of booking the flight ticket, and has to be purchased for everyone in the same booking. The cancellation insurance does not need to be purchased when booking the tickets in BRA BAS and BRA EXTRA. Although, for a refund, these tickets need to be cancelled prior to departure.
The cancellation insurance applies at catastrophic illness or decease of the passanger or immediate family, this needs to be verified with a doctor's certificate or an attestation. Husband/wife/registered partner, common law wife/husband, children, parents, parents-in-law, siblings and grandparents count as immediate family.
The food served on-board does not contain nuts. If you are allergic, it is important that you know that the food can contain traces of nuts. We cannot guarantee that none of our passengers are bringing nuts on the flight. Therefore, it is necessary for you with an airborne nut allergy, to inform us about it well in advance prior to departure. This makes it possible for us to inform other passengers at the gate and on-board to not open any nuts on-board.
If you are allergic to fur animals, we kindly ask you to contact our Customer Center at the time of booking your ticket for us to be able to control if there are any animals on-board your flight.
Find our contact details here.